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Vice President, Global Channels & Alliances (Remote)

San Mateo, United States of AmericaFull Time

As the VP of Global Channels & Alliances at Freshworks, you will be responsible for building relationships with consultancies, systems integrations, ISVs and other types of partners that will allow Freshworks to scale more efficiently and improve our customer success.   You will manage and grow a globally distributed team which is responsible for recruiting and managing the partners. Your organization will work closely with direct sales, product, marketing, and finance.  Partnerships are critical to Freshworks' current and future success.  We are looking for the right individual who can continue to drive partner success, improving Freshworks' reach into new and existing markets, giving us access to more customers, and increasing the probabilities that customers will be successful in their use of our products.


Role and Responsibilities:


Skills and Experience:

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At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

 

Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and support their customers for life. Freshworks products help business support employees so they can better serve their customers. Our products are ready to go, easy to use, and offer a quick return on investment.


Freshworks’ suite of products transform the way world class organizations collaborate with customers and co-workers, includes Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales CRM (Intuitive fully-integrated CRM and marketing automation), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

 

More than 50,000 businesses, including Discover, Honda, Hugo Boss, Klarna, Manchester United, Puma, Sotheby’s, and TaylorMade, trust Freshworks to increase their customer’s lifetime value. In addition, Freshworks has received numerous accolades, ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work list. 

 

Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 offices to serve our customers throughout the world. Freshworks is backed by the world's leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management. 

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