Finance & Legal

Senior Staff Accountant - Revenue Accounting

Chennai, IndiaFull Time Associate

About the company:

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV,  and Cisco.

Freshworks’ suite of products that transform the way world-class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at

Manage revenue accounting processes (recording, reporting and disclosures of revenue), statutory audit, cash applications, Interface between billings/collection and ERP systems, Institutionalizing controls over revenue reporting.

About the Role

 Review offline contracts, and provide recommendations and establish processes for recognition in accordance with company’s revenue recognition policy

 Collaborate with sales and revenue operations organization to ensure that all revenue transactions are booked in accordance with the Company’s revenue recognition policy. 

 Analyse and assess the impact of all revenue streams of the Company, publish accounting memos as necessary to document the Company’s accounting positions, and collaborate with the product and sales teams on obtaining necessary reports to operational accounting position.

 Understand the Billing system vs Product interface vs Accounting system and revisit revenue recognition of quote to cash process. Review new products with product management team and set up Billing and revenue accounting processes of all new products/changes to existing products.

 Responsible for the monthly close activities on revenue accounting, oversee reconciliations and analysis of all revenue, deferred revenue and receivables accounts and publish metrics to management, as required.

 Provide revenue recognition guidance; training to various teams in the company during the year.

 Assist in implementation for the new revenue recognition standards (ASC 606 — Revenue from Contracts With Customers) and other revenue related areas of SEC reporting

Experience / Qualifications

• 2 to 4 years experience in Revenue Accounting. Robust MIS reporting experience. Preferred CA qualified candidates.

• Good understanding of revenue reporting universe including (revenue recognition, cash applications, reporting) and project.

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