Engineering

Customer Onboarding Specialist

San Mateo, United States of AmericaFull time Associate

About The Position

As a Customer Onboarding Specialist you will be responsible for onboarding and supporting new customers and prospects. The primary objective of this role is to work closely with Engagement Managers and configure the Freshworks suite of products based on the customers requirements while also training them on the product. You will also work closely with our Sales and Pre Sales teams, where you will use your product expertise and strong communication skills to wow mid market and enterprise customers.

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