GTM

Senior Product Consultant

Chennai, IndiaFull Time Associate

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, Sotheby’s and Cisco.


Freshworks’ suite of products that transform the way world-class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).



Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to Work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in the capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.


We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for Presales savvy professional to join our growing GTM team in Chennai with a focus on our mid-market business. If you have great analytical skills and can approach problem solving in a methodical way, we want to talk to you. If you are a good speaker and can communicate effectively with a variety of audiences, we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you.


As a Senior Product Consultant, your primary responsibilities include:

Job Requirements

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Tell us about yourself, and why you want to join Freshworks. Treat this as an elevator pitch - you can be as verbose as you want. We would love to read in-depth about your motivation to be part of the Freshworks journey.

Tell us your career aspirations and long term goals. Where does the presales role fit into this, and why do you want to apply for a role in this domain? You can be as elaborate as you want. We definitely appreciate clarity in thought.

If you are switching domains - please use this opportunity to let us know why you are interested to shift to the presales domain.