Reports to: General Manager – Benelux and Nordics
Freshworks, one of the fastest-growing SaaS providers of helpdesk and ITSM Software on the planet, is expanding in the European market. We are looking for entrepreneurial driven sales professionals who want to grow with us. We recently raised $150M on top of already raised $250M, which values us as a Unicorn and have just been named one of the top 15 Best Software Companies in the world. In the last 3 years, 3 of our products have made it to Gartner’s Magic Quadrants!
As a Sales Manager for Freshworks, you’ll be responsible and instrumental in managing commercial, mid-market and enterprise revenue growth for the Benelux and Nordics (BAN) region. You will manage all aspects of the sales management process and Go to Market strategy for the sales team. This role is quota carrying with uncapped commission and plays an integral role in our growth plans across the globe.We are in building mode and a growth mindset is required, the role you are hired for will develop going forward.
Your role and Responsibilities:
Work closely with the General Manager of the region in scaling the high growth organization and setting up the first step in the 1st line management team and onwards
Manage sales operations for the Benelux and Nordics region, take responsibility for business development, revenue, cash, and profit & loss
Establish strong working relationships with various cross-functional leadership roles and partners to ensure an aligned and effective overall go-to-market strategy
Implement local market plans and sales strategies to meet sales objectives
Provide ongoing reporting and forecasting for your territory
Develop actionable insights, with a test and learn approach to new initiatives
Build relationships with decision makers and key influencers across multiple industries
Be an evangelist for the company's vision and values across the board, including presenting at conferences and events
Lead, manage and inspire a cross-cultural team of a range of roles
Act as a role model and cultural ambassador to ensure a great working environment
Identify, recruit and onboard top talent, continuously providing coaching and best-in-class training and development support for your employees
Use resources effectively, including MRE, BDR, Pre-Sales, Support, Project Managers and Product Marketing Managers to meet your sales goals
Keep abreast of competition, competitive issues and products
Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care
Travel to customer locations in support of sales efforts when required
Our perfect match:
Amazing Leader. You have a desire, even an obsession, to develop and lead your teams by example.
Missionary. You are a highly driven individual with an execution focus and a strong sense of urgency and a belief in the Freshworks mission. You can go beyond theory, to make things happen
Experienced. At least 3 years’ experience of team leadership within a technical software environment
Domain. You have experience of building and leading [SaaS] Sales teams. Bachelor's Degree a requirement
Performer. Consistent overachievement of team and sales goals in a large geographic territory selling a technical product
Excellent Communicator. You know what to say and more importantly, how and when to say it
Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful
These are some benefits you can expect from us in return:
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-
Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).
Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.