Technical Services

Solutions Engineer DACH (m/f/x)

Berlin, GermanyFull time Senior level

Full-Time / Berlin

Freshworks is looking for a self-motivated Solutions Engineer (m/f/x) to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at Freshworks. 

Solutions Product Engineers are responsible for articulating our value proposition, architecting technology solutions and offering thought leadership to both business and technical audiences. This role is ideal for someone with mid-market software pre-sales experience, excellent technical and problem-solving skills and familiar with handling multiple business opportunities at once. The position is based in the center of Berlin and you will report directly to the Head of Services for Europe.


Your role and responsibilities:

Our perfect match

These are some benefits you can expect from us in return:

Sounds interesting?

Then please apply here via our website and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.


About Freshworks:

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, Sotheby’s and Cisco.


Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

 

 

Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.  Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.

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