Senior Solutions Architect (m/f/x)

Berlin, GermanyFull time Senior level

Freshworks is looking for a (Senior) Solution Architect (m/f/x) to join in our Berlin office. A Solution Architect (SA) is a cross-functional role between the Product management and sales function. A Solution Architect (SA) works closely with the Mid-market sales team to help in the discovery process and ascertains the product fit. In this role you are expected to be a domain expert in customer support and an in-house product champion. This role reports to Product org and to the GM of Europe.

Your role and responsibilities:

Product Management:

Works closely with Product management to:

Sales Team:

Our perfect match:

These are some benefits you can expect from us in return:

About Freshworks:
Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite of SaaS products is widely used by over 150,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

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