Imagine your ideal role as a Senior HR Manager…. Rapid growth? Check. Awesome team? Check. Broad responsibility? Check. A fantastic culture? Check. Ability to shape the role to suit your strengths? Check.
Freshworks is looking for a Senior HR Manager to join its team in Europe. The position is based in Berlin. This individual contributor role would include broad responsibility across functions in a prominent leadership role of influence in the region.
As a business, Freshworks is disrupting business software. Meanwhile, the HR function is focused on making Freshworks the most loved company by employees. We are about more than simply employee engagement. We are focused on creating “Moments of Wow” for our employees.
You will own and support driving the people strategy for the EU. The role reports to the Head of HR EU
Lead and implement end to end HR Strategy, initiatives, processes, and priorities
Serve as a coach, HR consultant on all people topics and employment matters, thus partnering with Leaders and managers and enabling HR to scale
The role is expected to engage robustly with all COEs and ensure COE processes are executed in the EU region (Centre of excellence portfolios include- Compensation & Benefits, HR Operations, Talent Acquisition, Legal, Learning & Development, Employee Wellbeing, Leadership Development) to provide counsel on a plethora of topics to the EU leaders and people managers
Represent the region in all global HR projects and ensure leveling up of HR processes
Own and spearhead Diversity and Inclusion initiatives in the EU region
Support your teams with data-driven recommendations that improve team effectiveness, build leader capabilities, and innovate improvements to the employee experience.
Lead all change management initiatives pertaining to people topics and facilities
You will have the opportunity to lead and participate in global projects such as building mechanisms to improve senior leadership development, drive inclusion diversity improvements, and workforce planning.
Build mechanisms and sustain momentum for robust Talent Management (Talent Reviews, Succession Planning, HiPo Development, and Executive Coaching) by partnering with the HRBP leader and OD
Knowledge, Skills, and Abilities:
10 + years’ experience of operating at a senior HR level with demonstrated success in meeting exceptionally high standards in a multi-site, high volume, fast-paced, customer-focused, hands-on environment and Tech space is an advantage
A Masters degree in Human Resources or related field is required
Fluency in spoken and written German and English
Strong knowledge of German Labour Law is a must. Broader knowledge of employment law of other European countries such as the UK, NL, and FR preferred
Demonstrated skill at influencing Sr. Leaders and pushing back to ensure a great employee experience.
Influencing skills and ability to effectively interface with senior leaders
Project management and execution skills – skilled in working asynchronously
Ability to dive deep, attention to detail, and follow-through
Understanding of all gamuts of HR partnering: Performance management, compensation and benefits, Learning & Development, Change management, organizational design, employee engagement, and Works council management
You have a data-driven approach to HR management without sacrificing culture and the unique work environment that Freshworks prides itself on.
Experience assessing management and executive talent
Coaching and consulting experience
Able to travel (including international), as appropriate
These are some benefits you can expect from us in return:
Great opportunity to build the European presence of a fast-paced global growth startup from scratch
Flexible career development path within an international environment
A fun startup work environment in the middle of Berlin
Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organizational hierarchy
An experienced executive team of managers and experts
Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
Weekly family lunch and quarterly team building events
Partial financial assistance for German language courses
Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-
Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).
Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.