Manager - Customer Advocacy

Chennai, IndiaFull Time Senior level

We are looking for an exceptional marketing leader to join our customer marketing team and own the strategy and execution of the Freshworks advocacy program. At Freshworks, our vision is to enable businesses to win “Customers for life. The customer marketing team at Freshworks exists to build and grow a loyal community of advocates that we have helped realize this vision. 


The global customer advocacy lead is responsible for executing programs to support customer reference and advocacy initiatives. This includes serving as the internal champion for customer advocacy within the organization. The ideal candidate is comfortable handling all aspects of a customer advocacy program – from communicating directly with customers to managing a reference program and platform used across the organization, as well as ensuring fresh, new customer stories are created regularly.





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