Sales Development Representative

Chennai, IndiaFull time Associate

About Freshworks

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.



We are currently seeking an energetic Sales Development Representatives. This position is an integral part of our sales engine. SDRs are a specialized group of individuals always “hunting” for high-value opportunities.


SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. This individual must be highly motivated, self-starter who is able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.


A typical day at Freshworks being an SDR would involve:


  1. Generating qualified opportunities for the company by rigorously prospecting and researching in the given region/market.

  2. Striking and initiating conversations with high-profile personas of companies you are prospecting into.

  3. Be the face of  Freshworks and introduce the company and the products to the prospects.

  4. Getting creative with writing emails/ Inmails and grabbing the attention of prospects.

  5. Being adaptable to change and have the thirst to learn new things/ways to reach the prospects and have them onboard for a meeting.

  6. Get duly rewarded and recognized for the hard work. 


Must Have:


  1. Be a go-getter and thrive for success.

  2. Have the grit to handle rejections efficiently.

  3. Being a metric-driven person.  

  4. Verbal and Written Communication Skills.

  5. Able to be a part of the high-velocity sales function.

  6. Problem Solving and Analytical Skills

  7. Multi-task with the efficiency that would lead to a productive outcome.

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