Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-
Freshworks’ suite of products that transform the way world-class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).
Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.
The Brand Marketing Specialist is responsible for bringing value to the Freshworks brand and a voice and presence for the name globally. She/he/They will use their creativity and skill to bring out the Freshworks brand story. Knowledge of SaaS, Brand marketing, local trends, competitive landscape, major stories, current affairs and evolving customer needs - the Brand Marketing Specialist tells stories, brings campaigns and manages work that helps grow our brand.
You will be at the helm of telling the new Freshworks story to the world of a fast growing $3.5 billion company, for creating brand awareness among influencers, customers, and prospects, working with regional teams on campaigns and also with other teams like social media, design, videography and product/segment marketing.
If you love telling stories, managing campaigns and have creativity in your veins, this is right up your alley.