Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
About the role:
At Freshworks, we are betting on our Developer Platform to ensure our SaaS products can power all kinds of businesses and teams for our customers. As a Technical Writer, you will help us engage the developer community that will craft applications and integrations on our platform. You will publish technically sound, intuitive, and clear reference material for our developers as well as own the quality of all our engineering communication to the outside world.
This role ensures exposure to developer and API documentation, a recent avenue for technical writers and still a nascent field in India. The job also involves working at one of the coolest ventures in the country, amongst a team that is young in age and mature in technical knowledge.
As a senior technical writer working for our Developer Platform team, a day at your job entails,