Senior Manager, Pricing Strategy

San Mateo, United States of AmericaFull Time Senior level

The Senior Manager, Pricing Strategy will be responsible for developing long term pricing and packaging for Freshworks products. The role is a unique opportunity to develop cross-functional, and cross-product expertise in pricing strategy while getting exposure to a variety of high priority products and market expansion initiatives. The candidate will work closely with the product management and product marketing organizations to align pricing and packaging recommendations to the product roadmap and go-to-market positioning.  Additionally, the Senior Manager, Pricing Strategy will support the operational execution of new product introductions.

Key Responsibilities: 

Role & Responsibilities:

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.


Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and serve their customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM products, to improve employee productivity and increase customer lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.


Freshworks has received numerous accolades ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists. 


Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management. For more information visit

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