Sales Enablement Lead - Coach

Chennai, IndiaFull Time Associate

About Freshworks:

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

We are seeking an energetic and passionate Sales Development Coach to join the Sales Enablement and Productivity team to support the development and readiness of Sales Development Reps (SDRs). The ideal candidate will have a passion for helping others succeed and a desire to work in a continuously evolving role as the organization grows.

You will be responsible for helping our SDRs develop their skills and achieve their quotas.  To be successful in this role, you should have a good understanding of the sales process, sales skills, and the ability to motivate and coach employees of varying seniority from the initial onboarding of new hires to ever boarding for tenured sellers, ensuring customer-facing teams know of available resources and curriculum necessary to engage with their customers effectively.

Roles & Responsibilities

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