Full-Time / Berlin
Freshworks, one of the fastest growing SaaS providers, is looking for passionate and entrepreneurial driven starters who want to help expand Freshworks' presence in the UK market. In this role, you will interact with prospective clients through various channels, create sales plans and strategies, and raise awareness of Freshworks solutions.
Your Role and Responsibilities:
Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets
Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously
Define and execute on plans and meet and exceed your role-based goals
Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns.
Help to continuously improve our internal and external processes
Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives
Become an advocate for our brand and an expert in customer service and CRM
Provide regular reporting of pipeline status and conduct forecasting exercises
Our Perfect Match:
Bachelor or Master degree desirable
Experience with the UK Market is a huge plus
Fast-learner driven to action, passionate about sales, customer service and CRM tools
Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator
Ability to thrive in a fast-paced globally-dispersed work environment
Native level written and oral communication skills in English. Additional EU languages are a plus.
These are some benefits you can expect from us in return:
Great opportunity to build the European presence of a fast-paced global growth startup from scratch
Flexible career development path within an international environment
A fun startup work environment in the middle of Berlin
Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organizational hierarchy
An experienced executive team of managers and experts
Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
Weekly family lunch and quarterly team building events
Partial financial assistance for German language courses
Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-
Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).
Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.