Full time, Berlin
Freshworks, one of the fastest-growing SaaS providers of helpdesk and ITSM Software on the planet, is expanding in the Spanish market. We are looking for entrepreneurial driven sales professionals who want to grow with us. We recently raised $100M on top of already raised $150M, which values us as a Unicorn, and have just been named one of the top 15 Best Software Companies in the world.
In the last 3 years, 3 of our products have just made it to Gartner’s Magic Quadrants (including 2 in the last 3 months only!).
Freshworks Southern Europe team is looking for an entrepreneurial driven sales professional. As an Account Executive, you will play a leading role in accelerating our company's revenue growth across the Southern Europe region. In this role, you will advocate multiple Freshworks product-lines targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers; the sales development representatives (BDRs) will support you during the initial contact with potential customers and their qualification. You will be partially responsible for helping your team of BDRs become successful. The position is based in Paris/Berlin and you will report directly to the Country Manager of Southern Europe.
Your role and responsibilities:
Define and execute sales action plans to meet pre-defined goals in the region
Build, develop and manage your sales pipeline
Communicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.
Provide regular reporting of pipeline and forecasting to the Country Manager of Southern Europe
Travel to customer locations and customer focused events regularly
Educate yourself to become an expert in SaaS products, CRM systems, and our product suite
Our perfect match
Diploma or Master’s degree desirable
Minimum 4 years of sales experience, preferably in an inside/field sales role in a high-velocity software sales environment. Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous
Highly motivated, with a driven personality and a positive attitude towards sales and CRM products
Customer oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them
A big motivation to thrive in a globally-dispersed work environment
Fluent in English and Spanish. Italian is a plus
These are some benefits you can expect from us in return:
Great opportunity to build the European presence of a fast-paced global growth startup from scratch
Flexible career development path within an international environment
A fun startup work environment in the middle of Berlin
Work with inspiring, encouraging and interesting colleagues in an international team within a flat organizational hierarchy
Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
Weekly family lunch and quarterly team building events
Partial financial assistance for German language courses
Weekly yoga class and gym membership contribution
Educational reimbursement of up to 65%
Team gatherings and company parties!
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-
Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).
Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.