Marketing Operations Specialist - Budget

Chennai, IndiaFull Time


Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, CA, Freshworks 3,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco


This is an exciting time to join our marketing operations function as we continue to improve our ability to maximize return on marketing spend. Your work will involve marketing cost forecasting, marketing planning & budgeting process development, systems development, regional support and training. You will drive improvements in forecast accuracy and marketing spend analysis on a global basis, as well as provide input into the planning process based on marketing results. Take on this challenging role and become part of a dedicated and driven team with a passion for data driven Marketing.

Reporting into the Head of Marketing Technology, Lead - Budget & Planning is an integral part of the team with responsibility for:

The person who fills this role will be a self-starter who is experienced in using data and analytics to demonstrate marketing results.

The key customers will be the Chief growth officer, Head of Marketing functions like Customer Marketing, Segment Marketing, Field Marketing and Digital Marketing. Other stakeholders include Finance, IT and Global Marketing Operations


Skills and Experience

Preferred Qualification: Master’s Degree (Preferably in Business Administration, Finance, Management, Marketing or a related field).

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