Product

Product Design - CRM

Chennai, IndiaFull Time

NOTE: This role is open for Chennai, Hyderabad or Bangalore


The Company


Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user.  More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).


Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. 

 

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).


Job Description :


We are looking for a Design Lead to help build simple, familiar, intuitive, contextual experience for a modern - customer support software. In this role, you will lead a young accomplished team in evolving existing features and adding new features. You will contribute to everything design, including the process, design operations, research, and hiring in helping this happen. You will be part of an organization that believes in putting people first, in craftsmanship and challenging the status quo. Your wingmen will be stellar product, development, product marketing peers who believe in delivering value through customer engagement and delight.


What you are like :


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