Sr. Software Engineer in Tools

Chennai, IndiaFull time

About Freshworks:

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

About the team:We maintain Infrastructure, Deployments functions for the core Freshworks applications

You would be a good fit for this role if you have:

Expert proficiency in building and maintaining distributed applications

Familiarity with development of cloud-native applications

4+ years software development experience

Proficiency in Python, Golang or Java

Deep understanding of Kubernetes and containerization.

Solid understanding of CI/CD pipelines (e.g. Jenkins, Spinnaker)

Solid understanding of microservices architecture and best practices

Experience designing fault tolerant systems

Familiarity with cloud infrastructure (AWS, GCP, Azure)

Demonstrated knowledge of configuration management tools (e.g. Ansible, Salt)

Knowledge of infrastructure provisioner tools (e.g. Terraform, Packer)

Expert knowledge of system monitoring tools (e.g. DataDog, Prometheus)

Also useful if you have:

Demonstrable knowledge of TCP/IP and HTTP fundamentals

Working knowledge of at least one database system such as MySQL,PostgreSQL, or MongoDB

Well versed in Kubernetes security best practices

Familiarity with Blue/Green deployments on Kubernetes systems

Be aware of the best practices when creating Docker images

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